Author Archives: netadmin

The future of online training courses for the corporate market

corporate training

Where to next with corporate training?

Before the pandemic some companies provided employees with the option of taking online courses but the majority of training was conducted in person. Indeed, according to a report by the Ken Blanchard Companies in 2021, prior to the pandemic, corporate training was as follows:

  • 70% in-person instructor-led training (physically present teacher)
  • 14% virtual instructor-led training (a teacher connecting with the class online)
  • 16% self-paced courses (structured online interactive content)

With the pandemic this changed unsurprisingly to:

  • 19% in-person instructor-led training
  • 57% virtual instructor-led training
  • 24% self-paced courses

Now that the pandemic seems to be behind us, how is this affecting corporate training? Are we reverting to how things were before the pandemic or is online training playing a much more significant role than it did in 2019? Well, the indications are that online training is playing a much more significant role in corporate training than it did prior to the pandemic.

According to the Ken Banchard Companies report, the prediction is for the following:

  • 34% in-person instructor-led training
  • 40% virtual instructor-led training
  • 25% self-paced courses

So, if this is right, traditional face-to-face training is just going to be half of what it was prior to the pandemic. And there will be more virtual instructor-led training than in-person training. However, what is even more interesting is the importance of self-paced courses. This refers to online learning platforms which include structured interactive digital content which allow course participants to work through the course material at their own pace.

Why has the balance changed? There are many different reasons:

  1. More and more people are either working 100% from home or part-time from home, part-time from the office. Online training options particularly self-paced courses provide the flexibility to cater for this type of working environment much better than in-person instructor-led training.
  2. Due to the pandemic, more people have now experienced online training options and realised that it can be an effective way to train people. As such it has broken down psychological barriers that existed with certain people who hadn’t experienced online courses before.
  3. Self-paced courses and virtual instructor-led training can be more effective, more efficient and cheaper than conventional training options.
  4. People are more digitally confident than they were prior to the pandemic. The vast majority of people have experienced Zoom, Teams or other web-conferencing tools. Following an online course is no longer an intimidating prospect for most people.
  5. People now expect more flexible training options. They know that flexibility is possible and want to continue to enjoy these options.

The conclusion seems to be that corporate markets will require more and more flexible options to cater for a fast-changing work environment. Self-paced courses combined with virtual instructor-led training caters well for this environment.

Net Languages has over 20 years’ experience of doing just that.

Find out more about what Net Languages can do for your corporate training needs.

And contact us here to schedule a call or request information.

Or, if you are a language school or training organisation, contact us to find out how you can use our materials with your clients.

Measuring learning: KPIs (Key Performance Indicators)

If you work in corporate training, you have probably heard the term KPIs. But what are KPIs and what are they used for?

KPIs stand for Key Performance Indicators. They are the critical indicators of progress toward an intended result. They are often used by training managers to help them measure learning and the effectiveness of training programmes. Simply put, they are the reason for running a course and the means to evaluate if the training has had a positive effect on achieving the objective.

Here is a visual representation of how KPIs can be created:

Key Performance Indicators

Key Performance Indicators

A practical example of Key Performance Indicators

Let’s imagine that certain people in a company need to attend international conferences and deliver presentations in English. However, feedback on these presentations is not good. It has been noted that the presentations are not easy to follow because of the level of English of the presenters. The company decides to commission the services of a language training specialist to change this. The training has three clear objectives: to help the presenters deliver talks in a clear, register-appropriate and engaging way in English.

In order to evaluate learning and improved performance, the participants in the course need to be assessed both prior to training and after training using the same criteria. In our example, the course participants would need to be evaluated on clarity, register and audience engagement in the delivery of their presentations in English.

It is important for language teaching organisations to find out whether corporate clients will use KPIs to measure the effectiveness of a course and to set realistic expectations. The teachers delivering the course also need to be involved in the dialogue about the KPIs to ensure that the training is focused on making improvements in these specific areas.

The difference between KPIs and Learning Analytics

Key Performance Indicators tend to be different from Learning Analytics. Learning Analytics is the more granular data provided by language teaching organisations to prove that learning has taken place. Typically, the data includes results of tests or exam results and can be broken down into specific language areas e.g. Vocabulary, Grammar, Functional Language, reading skills, listening skills, writing skills and speaking skills.

Learning analytics is normally presented to training managers by the language teaching organisations. Key Performance Indicators, on the other hand, are normally analysed by the training manager and are closely linked to the specific training needs and goals.

Communication is key

The important thing is that there is an open and frank dialogue between the language training organisation and the training manager or learning and development manager of the company about the goals of the training. For training to be successful we need to ensure that realistic objectives for the language training are both set and met.

Do you need help to achieve your language learning objectives?

If you represent a company or institution and are interested in finding out how we can help you achieve your language learning objectives using KPIs, fill in this form and we’ll set up a call.